We strive to provide an excellent online experience for all our users – including those with sight, hearing, and other disabilities.

To ensure this, Visit Union Square SF  is committed to maintaining compliance with the Level A success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by customers who use assistive technology.

Despite our best efforts to ensure the accessibility of visitunionsquaresf.com, some interactive features on our site are powered by third-party platforms whose underlying code we do not directly control. We are committed to transparency about these limitations and provide alternative ways to access the same information wherever possible.

We actively communicate accessibility concerns to our third-party vendors and encourage them to improve their conformance with WCAG standards.

Vibemap is an interactive map tool embedded on our site that helps visitors explore Union Square's businesses, dining, events, and attractions.

Known limitations include:

The interactive map has limited keyboard navigability and may not be fully operable without a mouse or touchscreen.

Map markers, filters, and dynamically loaded place listings may not be fully announced by screen readers such as NVDA, JAWS, or VoiceOver.

Some map icons, category tags, and visual overlays may not meet minimum color contrast requirements.

Certain interactive elements within the map may lack visible focus indicators.

Alternative: All neighborhood information including shops, restaurants, arts venues, and accommodations is available as standard text content throughout our website. If you need help locating specific information, please contact us directly at [email protected] and we will be happy to assist.

The Lightcast dashboard is used on our site to display workforce and economic data related to the Union Square district, including information published in our Annual Economic Statement.

Known limitations include:

Charts, graphs, and data visualizations within the dashboard may not include sufficient text alternatives for screen reader users.

Some dashboard controls and data filters may require mouse input and may not be fully keyboard accessible.

Color may be used as the sole means of distinguishing data categories within charts, which can create barriers for users who are color-blind or have low vision.

Data tables within the dashboard may lack proper row and column header associations for assistive technology users.

Alternative: A summary of key economic findings is available in text format on our Annual Economic Statement page. You may also contact us at [email protected] to request the information in an alternative accessible format.

If you encounter an accessibility barrier  including one related to the third-party tools described above please contact us at [email protected]. We aim to respond to all accessibility requests promptly and will do our best to provide the information you need in a format that works for you.

This statement is reviewed and updated periodically to reflect changes to our website and third-party platforms.